1. Introduction
TallyExperts (“we”, “our”, “us”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and protect personal information when you interact with us through our website, WhatsApp Business, Facebook, and other communication channels.
2. Information We Collect
We may collect the following information:
-
Name
-
Phone number
-
Email address
-
Business details (company name, accounting requirements)
-
Communication history related to support or service requests
We collect this information only when it is voluntarily shared by you through our website forms, WhatsApp messages, emails, or direct communication.
3. WhatsApp Business Communication
We use WhatsApp Business (via an authorized Business Solution Provider) strictly for:
-
Customer support
-
Service updates
-
Software implementation assistance
-
Accounting software-related communication
-
Responding to customer inquiries and requests
📌 Important:
-
Messages are sent only to users who have explicitly opted in to receive WhatsApp communication from us.
-
We do not send unsolicited messages or spam.
-
We do not use WhatsApp for misleading promotions or prohibited content.
4. Facebook & Meta Platforms
We may use Facebook and Meta platforms for:
-
Business communication
-
Responding to inquiries
-
Service-related notifications
Data shared through Meta platforms is processed in accordance with Meta’s Business and Data Protection policies.
5. Opt-In & Opt-Out
-
By contacting us via WhatsApp or submitting your details on our website, you consent to receive business-related communication from TallyPrimeExperts.
-
You may opt out at any time by replying “STOP” on WhatsApp or by contacting us directly.
6. Data Protection & Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
We do not sell, rent, or trade your personal information to third parties.
7. Data Sharing
Your information may be shared only with:
-
Authorized WhatsApp Business Service Providers (e.g., Interakt)
-
Service partners strictly for fulfilling your service requests
All such parties are obligated to maintain confidentiality.
8. Cookies & Website Tracking
Our website may use cookies to improve user experience and analyze website traffic. You may choose to disable cookies through your browser settings.
9. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page and will be effective immediately upon posting.
10. Contact Information
For any privacy-related questions or requests, please contact us:
TallyExperts
📧 Email: connect@tallyexperts.net
📞 Phone: +971-505095199
🌐 Website: https://www.tallyexperts.net
